The Art of Action: How Leaders Close the Gaps between Plans, Actions and Results
Leadership

The Art of Action: How Leaders Close the Gaps between Plans, Actions and Results

Stephen Bungay, 2011

Inhaltsverzeichnis des Buches

  • Preface
  • 1 THE PROBLEM
  • What Do You Want Me to Do?
  • An unanswered question
  • An undiagnosed disease
  • Getting things done
  • Legacy thinking
  • The discipline of execution
  • A route map
  • 2 THE CAUSE
  • The Three Gaps
  • Clausewitz and friction
  • Friction and nonlinearity
  • The three gaps
  • Quick recap
  • 3 ELEMENTS OF A SOLUTION
  • Directed Opportunism
  • Culture change
  • Helmuth von Moltke and Auftragstaktik
  • From Auftragstaktik to mission command
  • From mission command to directed opportunism
  • Quick recap
  • 4 THE KNOWLEDGE GAP
  • What and Why
  • Von Moltke on strategy
  • Strategy, planning, and preparing
  • Intent and main effort
  • Quick recap
  • 5 THE ALIGNMENT GAP
  • Briefing and Backbriefing
  • Von Moltke writes a directive
  • Tracy’s dilemma
  • Structuring the organization
  • The story of Joe
  • Strategy briefing and backbriefing
  • Quick recap
  • 6 THE EFFECTS GAP
  • Independent Thinking Obedience
  • Building the organization
  • Developing people
  • Drivers of behavior
  • Aligning processes
  • Keeping score
  • Quick recap
  • 7 LEADERSHIP THAT WORKS
  • From Common Sense to Common Practice
  • The three levels
  • Strategy, tactics, and execution
  • The executive’s trinity
  • Impact
  • Conclusion
  • Appendix: On Strategy, 1871
  • A Template for Strategy Briefing
  • Notes
  • Bibliography
  • Index
  • Acknowledgments