The Amazon Way: Amazon's 14 Leadership Principles

Inhaltsverzeichnis des Buches

• FOREWORD
• PREFACE
• INTRODUCTION
• CHAPTER 1: CUSTOMER OBSESSION
• CHAPTER 2: OWNERSHIP
• CHAPTER 3: INVENT AND SIMPLIFY
• CHAPTER 4: ARE RIGHT, A LOT
• CHAPTER 5: LEARN AND BE CURIOUS
• CHAPTER 6: HIRE AND DEVELOP THE BEST
• CHAPTER 7: INSIST ON THE HIGHEST STANDARDS
• CHAPTER 8: THINK BIG
• Chapter 9: BIAS FOR ACTION
• Chapter 10: FRUGALITY
• Chapter 11: EARN TRUST
• Chapter 12: DIVE DEEP
• Chapter 13: HAVE BACKBONE; DISAGREE AND COMMIT
• Chapter 14: DELIVER RESULTS
• CONCLUSION
• APPENDIX A : NIMBLENESS AND LEADERSHIP DURING A GLOBAL PANDEMIC
• APPENDIX B : DEVELOPING YOUR LEADERSHIP PRINCIPLES
• APPENDIX C : FREE CASH FLOW
• ENDNOTES
• ABOUT THE AUTHOR